Driving health forward

MediGuide is dedicated to providing individuals with the medical answers they need and deserve when faced with a serious or life-threatening condition

Vision

To transform global healthcare by becoming the leading provider of second medical opinions, empowering individuals everywhere to achieve better health through clarity, confidence, and innovation.​

Mission

At MediGuide, our mission is to guide users to accurate diagnoses and better health outcomes, empowering them to make informed, confident decisions through trusted, expert services.​

Our values

Our brand values drive our motivation and shape our vision for the future.

1

Excellence

We are dedicated to delivering the highest standards in healthcare. With 25 years of experience, we strive for excellence in every interaction and service. ​

2

Connection

We deliver precise medical insights by focusing on detail and accuracy.

Our global network connects patients with leading experts worldwide, providing timely and reliable second opinions.​

3

Accuracy

We work with precision, ensuring all processes and data are managed securely and with transparency.

Our commitment to excellence drives our accuracy in every detail.​

4

Collaboration

Collaboration, diverse expertise, effective organization, transparency, and flexibility are crucial for achieving better results. We operate transparently, share achievements, and proactively adapt to regulatory changes, ensuring fairness and transparency.

5

Empathy 

Our approach is rooted in understanding the human experience. ​

We prioritize patient well-being and respect individual needs and cultures. We provide personal, compassionate, and supportive care at every stage.

Meet the team behind MediGuide

As global leaders in the medical second opinion field, we attract exceptional talent dedicated to our mission of bringing patients closer to effective solutions

Vera Guerreiro
Chief Executive Officer, MediGuide International
Kevin Thomas
Senior Vice President Global Operations
Susan L Kelley
Senior Vice President Finance
Dr. Scott Conard, MD
Chief Medical Officer
Karla Branco
VP of Strategic Growth Europe
Alma Ambrúž
Global Vice President of Customer Success
Wojciech Dzieżyc
Business Development, Poland
Cristina Jiménez
Marketing Director
Shamal Smith
Director
MediGuide, Australia
Paul M Vermeulen
Senior Advisor

How it all started

1999

MediGuide is founded, setting the stage for a global vision in healthcare support.

2000

U.S. operations begin with the opening of our office in Delaware.

2003

International expansion takes flight, bringing our services to new regions.

2015

Paul M Vermeulen is appointed Group CEO, ushering in a new era of leadership.

2016

MediGuide extends its reach to Africa, supporting more lives across continents.

2019

Expansion continues as MediGuide enters the Australian market.

2021

LATAM joins the MediGuide network, deepening our global impact.

2023

Vera Guerreiro steps in as the new Group CEO, bringing fresh perspective and energy.

2024

A transformative year: unveiling a new vision, a clear path, and a bold future.

2025

MediGuide breaks new ground, opening doors to emerging markets and opportunities.

Expanding and growing

Albania
Argentina
Australia
Austria
Azerbaijan
Bahrain
Bangladesh
Barbados
Ghana
Malaysia
South Africa
Canada
Indonesia
Nigeria
Tunisia
Croatia
Cyprus
Czech Republic
Ecuador
Egypt
Estonia
Georgia
Germany
North Macedonia
Slovenia
Cambodia
India
Namibia
Thailand
Kazakhstan
Kenya
Korea (Republic)
Kosovo
Kuwait
Latvia
Lebanon
Lithuania
Slovakia
Bulgaria
Hungary
Montenegro
Taiwan
Colombia
Panama
Paraguay
Peru
Poland
Romania
Russia
Serbia
Singapore
Bosnia Herzegovina
Hong Kong
Switzerland
China PR
Italy
Turkey
Uganda
UK
United Arab Emirates
Uruguay
USA
Vietnam
Belgium
Greece
Mauritius
Sri Lanka
Chile
Ireland
Pakistan

We stand by our mission

We are a member-focused and caring partner committed to delivering health solutions globally, overcoming economic and geographic barriers. We ensure access to the best available medical information.

2014

Founded in

50

Our dedicated team of professionals is committed to driving our mission forward

100k

Documents to provide comprehensive health solutions.

Our members

We’re a trusted partner for companies worldwide, providing reliable healthcare solutions.

Members feedback

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Mark Zellers
Mark Zellers
CEO, Co-Founder.

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Natalia Larsson
Director of Sales

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Sarah Edrissi
Sarah Edrissi
Lead Marketing

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